Curriculum Developer - Program Manager - AMZ14551.11 Job at Amazon Web Services, Inc. - A97, Bellevue, WA

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  • Amazon Web Services, Inc. - A97
  • Bellevue, WA

Job Description

DESCRIPTION

Employer: Amazon Web Services, Inc.
Position: Curriculum Developer – Program Manager (multiple positions available)
Location: Bellevue, WA

Multiple Positions Available:

1. Analyze, design and develop creative, learner-centered, performance-based training programs to support global AWS Customer Service teams.
2. Lead learning needs analysis and learning strategy development activities and collaborate with Subject Matter Experts and build high quality training programs and certifications to improve individual and organizational performance through learning.
3. Define training and certification strategy, lead end-to-end program management including logistics, communication, analytics, and reporting.
4. Collaborate effectively with AWS Site Training Program Managers at each of the global sites to coordinate sessions and maintain the highest quality delivery and execution of the program.
5. Foster strong relationships with AWS service teams, building bridges that enable improvement and long-term customer impact.

BASIC QUALIFICATIONS

A Master’s degree or foreign equivalent in Education, Communication, or a related field and 2 years of experience in job offered or related occupation in training program management, training development, or project management. In the alternative, employer will accept a Bachelor’s degree or foreign equivalent in Education, Communication, or a related field followed by 5 years of progressively responsible experience in job offered or related occupation in training program management, training development, or project management.

Experience must include:

(1) 2 years demonstrated experience in instructional design and curriculum development including online/e-learning modules, job aids, knowledge assessments, and other training materials.
(2) 2 years of experience in project or program management, including all elements of scope, time, cost, risk, quality, integration, and communications.
(3) 2 years of experience in training requirements gathering and data analysis.
(4) 2 years of experience developing training and certifications for technical customer-facing roles.
(5) 2 years of experience using one or more of e-learning software (Articulate Storyline, Adobe Captivate, or similar), LMS (Cornerstone or similar), and web conferencing tools.

The pay range for this position in Bellevue, WA is $112,840 - $129,800 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by Bellevue, WA Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Job Tags

Full time, Relocation package,

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