About the Role: We’re looking for an assertive, charming, and resourceful go-getter to join our SVG Motors team and serve as a powerful extension of our leadership. This hybrid role will be based in our call center and is part headhunter, part customer experience advocate, and part executive assistant. Your mission? * Identify and recruit top talent for our dealerships using tools like Hireology * Follow up with every customer who visits any of our dealerships—both sales and service—to gather feedback and elevate the experience * Assist with data entry and reporting in Google Sheets * Support the President (Steve VanGorder) with staffing needs and executive projects If you’re passionate about people, results-driven, and energized by a fast-paced environment where your impact is measurable and immediate—this is the job for you. What You’ll Be Doing: * Contacting applicants quickly and professionally to pre-screen and schedule interviews * Working closely with department managers to ensure top talent doesn’t slip through the cracks * Creating and sending customer follow-up messages (email, phone, text) to ensure we deliver 5-star experiences * Helping track employee turnover, onboarding progress, and staffing goals across our dealerships * Reporting performance trends and opportunities using Google Sheets * Brainstorming ways to help us hire better and keep great people longer Skills You’ll Need: * Strong phone presence and exceptional interpersonal communication * Confidence to follow up relentlessly (without being pushy) * Ability to stay organized, manage multiple tasks, and meet deadlines * Proficiency with basic Google Sheets or willingness to learn * Prior hiring, recruiting, or customer service experience is a plus * Bilingual (English/Spanish) is a bonus Compensation: * Starting at $18–$22/hour based on experience * $100 bonus for every hire that stays 90+ days * Quarterly performance bonus based on customer feedback scores and staffing KPIs * Long-term opportunity to grow into a leadership role and earn incentive pay based on company-wide retention success Benefits: * Flexible hours and a supportive, energetic team * Opportunity to work directly with ownership and senior leaders * Path to promotion in a fast-growing dealership group * Health, dental, vision, 401(k), and more (full-time only)
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