Job Description

Job Description and Duties

While this position supports CPRIO, it is located in the Hiring and Pre-Employment (HPE) Section of ECS. Under the HPE Staff Services Manager (SSM) II, the SSM I is the first line supervisor for a group of analysts providing hiring, recruitment, certification, and C&P services to CPRIO.  The SSM I ensures staff performance measures are met; provides effective supervision, training, and technical direction to analytical staff in the administration of the State’s C&P plan and personnel management functions; plans and distributes workload and sets priorities; provides technical advice and consultation to CPRIO staff and managers in the interpretation and application of hiring, recruitment, certification, and C&P policies and procedures; personally handles the most sensitive and complex problems;  acts as a liaison with various control agencies; contributes toward achieving the Department’s goals of workforce excellence and organizational effectiveness; models and instills the Department’s core values of integrity, accountability, collaboration, and employee well-being; and acts in the absence of the Section Chief as necessary.  This position requires the use of Human Resources Technology Success (HRTS) and the Business Information System (BIS) for many daily activities.

Individuals who are eligible for a Training and Development (T&D) assignment may also be considered for this position.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 2677.

CDCR employees are encouraged to use their existing CDCR email address on their application.

This advertisement is for a SSMI position located at CDCR HQ in Sacramento County.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

You will find additional information about the job in the .

Working Conditions

The position(s) is eligible for hybrid telework, with employees required to work in-person at least two days per week, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. Effective July 1, 2025, all employees will be required to work in-person at least four days per week.  The successful candidate must reside in California upon appointment. 

Regular and consistent attendance is critical to the successful performance of this position. You must be regularly available and willing to work the hours necessary to meet business needs.

Travel may be required.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at .

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
• Ability to organize and establish workload priorities and work well under pressure.
• Knowledge of the California Department of Human Resources and State Personnel Boards laws, rules, and regulations.
• Ability to appropriately handle sensitive/confidential material and information.
• Comfortable working with all levels of supervisors and management, including law enforcement personnel.
• Experience analyzing and solving personnel problems with a high degree of initiative, independence, and flexibility.
• Demonstrated ability to work both independently and collaboratively as part of a team, while assuming responsibility for decisions and actions.
• Ability to reason well and use good judgement.
• Strong analytical, verbal, and written communication skills (including the use of correct grammar, punctuation and spelling).
• Excellent research skills. Ability to effectively analyze problems and gather, interpret, and evaluate information.
• Experience providing excellent customer service and consultation services.
• Dependability and punctuality.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Supplemental Questionnaire (SQ)

The SQ is a narrative discussion of how your education, training, experience, and skills qualifies you for the position. The SQ serves as documentation of each applicant’s ability to present information clearly and concisely in writing.  The completed SQ is to be typed and completed in Arial 12-point font, single spaced, with 1-inch margins, and shall be no longer than 2 pages. Place your name and Job Control number in the upper right corner. Number, restate and answer each question below in the order they are listed, while providing specific information, demonstrating how your knowledge, skills, and abilities meet the needs of this position as described in the duty statement.

1. Describe your leadership skills and experience in developing staff and motivating them in a culture of high performance with meaningful deliverable outcomes with a strong customer service focus.
2. This position requires strong problem solving and research skills. Describe a time where you navigated through a challenging situation to find a solution. What specific steps did you take? What was the outcome?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  A Supplemental Questionnaire is required and must be submitted with your Examination /  Employment Application (STD. 678). Applications received without an appropriate  Supplemental Questionnaire based on the instructions below will be rejected for being  incomplete and will not be considered. Resumes, cover letters, and other documents will not  be considered as a response to the Supplemental Questionnaire. Please refer to the “Supplemental Questionnaire” section below for specific requirements.

  
  For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit  Work4CA: How to Write a Statement of Qualifications .

Job Tags

Permanent employment, Full time, Remote job, 2 days per week,

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