Job Description

Job Description

Location: Independence, MO
Job Type: Full Time, Salary Exempt
Department: Parts
Supervisor: General Manager

Job Overview:
This role manages the Parts Department by optimizing inventory, driving sales performance, and ensuring OEM compliance. It involves leading a high-performing team, improving processes through data analysis, and coordinating with key departments. The position focuses on maintaining profitability, minimizing obsolescence, and meeting company KPIs.

Key Responsibilities

Inventory Management & Control:

• Implement strategies to maintain optimal stock levels.
• Analyze trends, forecast demand, and reduce overstock/backorders.
• Ensure accurate inventory tracking and control.
• Minimize obsolete inventory with targeted sales strategies.
• Maintain Inventory Turns 4.5.
• Maintain parts inventory obsolescence of less than 1% of total parts inventory.
• Maintain core inventory of less than $2000.
• Consistently maintain and beat company key performance indicators within inventory control.
• Monitor previous day returned parts and parts deletions to ensure proper procedures are being followed and inventory is accounted for.
• Monitor and review the Master locations and limit to one page or less at all times.
• Review Parts Reconciliation report daily to ensure efficient flow between Parts and Accounting.
• Review and monitor customer back orders and have an explanation for anything over 10 days.
• Review Bill Out/Buy Out Report and Lost Sales Reports and report back to Purchasing and Management with parts order suggestions.

Sales & Customer Service:

• Lead the sales team to meet and exceed sales goals.
• Build strong customer relationships and deliver expert support.
• Create competitive pricing strategies to increase profitability.
• Address customer inquiries, returns, and complaints professionally.
• Work closely with the Sales Managers and Purchasing Manager to submit Competitive Sales Requests with a target of 10 part numbers per week minimum.
• Maintain a Total Gross Profit: 30%.
• Work with Accounts Receivable to keep open cash tickets and assist with any collection issues.

Team Leadership & Development:

• Hire, train, and mentor a high-performing team.
• Foster a positive, productive work environment.
• Provide regular coaching and feedback.
• Ensure ongoing training on parts and technology.
• Assist in and identify training opportunities on any Parts-related initiatives.

Compliance, Processes & Reporting:

• Maintain OEM warranty and parts handling compliance.
• Ensure MDI returns (return tags) are done monthly; achieve minimum of 90% return compliance. Have explanation for anything not returned.
• Track and report department metrics and performance.
• Identify process improvements for efficiency.
• Implement new processes/efficiencies when necessary.
• Improve current processes and procedures through data analysis and collaboration with Management.
• Work closely with Inventory Control to effectively facilitate Parts Warranty Claims through the Warranty Department.
• Review Parts Reconciliation report daily to ensure efficient flow between Parts and Accounting.
• Report should be current at all times. Anything past current month requires explanation.
• Review and monitor customer back orders; work with purchasing to cancel any aged orders that canceled.

Operational Management:

• Manage the Day-to-day Parts department.
• Ensure effective operational processes that adhere to company standards and policies.
• Coordinate across departments (Sales, Purchasing, Accounting, Warranty) for seamless operations.

Qualifications:

• 5+ years of experience in heavy-duty truck parts.
• Prior leadership experience preferred.
• Proven success in sales and inventory management.
• Strong knowledge of OEM parts and warranty procedures.
• Proficiency in Microsoft Office and inventory software.
• Strong communication and leadership skills.
• Knowledge of truck/trailer parts and forklift certification are a plus.

Physical Requirements:

• Ability to lift up to 75 lbs and work in various weather conditions.
• Comfortable working in a shop environment with exposure to noise, dust, and varying temperatures.

Working Conditions:

• This position is located at the TRP store and may require extended periods of sitting, standing, and/or walking.

Compensation and Benefits:

• Competitive salary
• Health, dental, and vision insurance option.
• Paid time off and holidays.
• Retirement plan options.

Pay: $75,000.00 - $90,000.00 per year
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Kansas City Peterbilt, Inc., founded in 1975 was the first and only locally owned Peterbilt dealership within a 100+ mile radius of Kansas City, Missouri. Purchased in 1986 by Leon Geis it remains the only locally owned Peterbilt dealership in the Kansas City region.Constantly expanding, and under the leadership of Chris Geis, Kansas City Peterbilt, Inc. now has locations in Kansas City, KS, Sedalia, MO and Bethany, MO. As of 2017, we have added two new locations in Kansas City, MO and St. Joseph's, MO. Built on a commitment of service to our customers, Mr. Geis’s vision is to provide as much value to our customers as possible. That commitment to value and service has led to a virtual One Stop Shop experience at our dealership. Kansas City Peterbilt offers New and Used Truck Sales, over 4,500 square foot Parts Display area, a (17) Bay Service Dept., and a (22) bay Body Shop. Our Body Shop includes a state of the art down draft paint booth, alignment and frame machines. Kansas City Peterbilt also has a PacLease franchise location for truck rental and leasing.Additionally, our Kansas City location boasts Utility Trailer Sales of Kansas City. A full dealership in its own right for New and Used trailers and includes a (12) bay Service Department, and a Parts Department.

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